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East Park Road : 01163198771
Melton Road : 01163677848
Eggless Bakery strives to ensure customers are delighted with our products and services. If, for any reason, you are not completely satisfied with your purchase, please review our refund policy below.
Damaged or Defective Products: If your cake or baked goods arrive damaged or defective, please contact us within [number] hours of delivery. We will require photographic evidence of the damage or defect to process your request.
Incorrect Orders: If you receive an incorrect order, please notify us within [number] hours of delivery. We will arrange for the correct items to be sent to you or provide a refund as necessary.
Quality Issues: If you believe the quality of the product does not meet our standards, please contact us within [number] hours of delivery with details of the issue.
Change of Mind: We do not offer refunds for change of mind once the order has been processed.
Late Claims: Refund requests made after [number] hours of delivery will not be considered.
Improper Storage: Refunds will not be provided if the product quality has been compromised due to improper storage or handling after delivery.
Contact Us: Contact our customer service team at info@egglesscakeshop.co.uk or 0116 319 8771 within the specified time frame.
Provide Details: Share your order number, a description of the issue, and any relevant photos.
Review: Our team will review your request and contact you if additional information is needed.
Resolution: We will process your refund or arrange a replacement once approved. Refunds will be issued to the original payment method and may take [number] business days to reflect in your account.
Due to the perishable nature of our products, we do not require the return of damaged or defective items. Please dispose of the product safely after your refund request has been processed.
If You Have Any Questions About This Refund Policy, Please Contact Us At:
Eggless Cake
30 E Park Rd, Leicester LE5 4QA
[City, State, ZIP Code]
Info@Egglesscakeshop.Co.Uk
0116 319 8771
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